Upper Deerfield Twp, NJ
We welcome as new followers: Mike Mills, Donald, Rick and Elaine, Nan and John and Michael Ultra. So glad to see you here.
The last time we had our 2011 Ford F350's oil changed was at the Ford Dealership at a cost of over $120.00. I saw that Camping World does oil changes on diesel trucks for $69.99. Hey, I say to Leonard, let's go there next time.
Today was the day. He called the local Camping World last week and made an appointment for today. They asked him the year, make and model of the truck. We get there this morning at 10:45 for our 11:00 appointment.
We made ourselves comfortable in the waiting area talking to a nice couple. A short time later the mechanic comes out and says they don't have the oil filter that fits our truck. It will take about two hours to have one delivered. Okay, we can deal with that.
Since it was close to 11:30 and we were hungry, the nice couple offered to drive us to a nearby McDonalds. We gladly accepted their kind offer. They took us there and brought us back to Camping World.
We wait and wait and wait. About three hours later (not two) the filter arrives. They finally get the oil changed around 4 pm. We go to pay and fortunately Leonard notices on the work order they used the WRONG OIL! We had been told by our dealer that the newer Ford diesels use 10W30, not 15W40 the older trucks required. The mechanic used 15W40.
Leonard called our dealer. He said GET THAT OIL OUT OF YOUR TRUCK!. The woman at the counter said she would check on it. She called a Ford dealer who told her the same thing we said - the new Ford engine uses 10W30. So, they had to call a Ford dealer and get the right oil.
The mechanic was upset earlier in the day about the filter. He told Leonard he should have made an appointment with them and not expect them to have the filter in stock that we needed. Len's response was that he did have an appointment and they asked at the time about the truck. This time the mechanic came out and told Leonard to take his truck to Ford next time! Len replied in the same tone, I WILL! Leonard also told him there is a sticker on the window stating last oil change and what type oil to use.
So, finally at 5:40 the truck was done and we left, none too happy. AND because of the different oil filter the cost was a little over $100, not $69.99.
Is someone playing with our heads???
And we will be taking it to a Ford dealer next time.
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